DSW Designer Shoe Warehouse

Just today I had a disappointing experience at this DSW. The store manager treated me poorly during a shoe exchange, displaying a lack of knowledge about their own policies. As a tourist from Egypt and a hijabi, I felt discriminated against. The manager's rude and mean behavior was unacceptable, especially for someone in a leadership role. It's disheartening to encounter such treatment from a store manager. I hope the management takes steps to address these issues and improve customer service.

DSW, also known as Designer Shoe Warehouse, is a popular footwear retailer that is known for its vast selection of shoes, boots, sandals, and other types of footwear. With over 500 locations around the world as well as a robust online store, DSW caters to a diverse range of shoppers with different styles and preferences. One of the main selling points of DSW is its affordable prices. Shoppers can often find stylish and high-quality shoes for a fraction of the cost of other retailers. In addition to the low prices, DSW also offers a wide range of sizes and widths, which can be especially helpful for shoppers with hard-to-find sizes. However, the shopping experience at DSW can be hit or miss. Some stores can be disorganized and cluttered, making it difficult to find what you're looking for. The online store can also be overwhelming due to the sheer number of options available. However, DSW does offer a program called VIP Rewards that can help shoppers earn points and discounts on future purchases. Overall, DSW is a great option for shoe shoppers who are looking for a wide selection of affordable footwear. While the shopping experience can be flawed at times, the low prices and diverse options make it a worthwhile destination for anyone in need of a new pair of shoes.

If you're looking for a new pair of shoes then you should visit DSW Designer Shoe Warehouse. I found a pair of shoes that was also on discount, but sadly the two boxes I found had only the left shoe. The employees couldn't find the two right shoes. The shoes were discontinued, so ordering wasn't possible. If you're lucky enough to find both the left and right shoes then you'll be very happy with your purchase. The employees are also very polite.

Wasn't happy. I rarely shop here, and after wondering around because the sections aren't well labeled, I found the clearance section. I need a pair of dress shoes last minute, and didn't want to spend a lot, so when I saw the Clarence price of $14.99, I was excited. But when I went to checkout, I found out, that was not the price, and even though the signs make it seem like the whole section was Clearance, it actually only applied to a very select few, and the shoes were $70. Felt like it was done this way on purpose, banking on people not wanting to go all the way back up a floor, spend time finding a different pair, go back down a floor to check out and wait in line all over again to pay, and will instead choose to just pay the higher price. It felt very intentionally deceptive and I doubt il be going back.

I have small feet and I know that 5.5 isn’t a common size, but I’ve never had such a hard time at any other DSW finding shoes in my size. 100+ styles of sandals to choose from and not a single 5.5 in this store, except for the maybe 20 pairs in the clearance section. Staff was nice and helpful. I’m just disappointed because I haven’t had a problem finding my size in other DSW locations.